Category Archives: design services

A Closer Look at the Personalized Design Package

Personalized Design Package | Presentation Board

Last fall we launched the Personalized Design Package and it has quickly become one of our most asked about services. We thought it would be fun (and helpful!) to walk through an actual project.

STEP 1: GETTING IN TOUCH A wonderful young family with two active boys reached out to us for help designing their living room. They had tried tackling the project on their own, but were getting frustrated finding the perfect pieces. They wanted a comprehensive design plan with all the furniture, lighting, art and decor sourced along with the flexibility of ordering the items on their own. They were the perfect candidates for our Personalized Design Package.

STEP 2: SITE VISIT We started with a site visit to talk about their vision for the room functionally, aesthetically and financially. We chatted about the layout of the space – what was working in the space for them and what was presenting a challenge. We discussed budget – what pieces they wanted to invest in and which items weren’t as important to them. We looked at images of interiors they liked – what colors did they love and what furniture styles did they hate. During the site visit we also documented existing pieces they wanted to incorporate into the new design and took dimensions and photos of the space.Personalized Design Package | Floor PlanSTEP 3: FLOOR PLAN With a clear vision of the family’s functional requirements, an understanding of how they wanted the space to look and feel, and their budget defined, we jumped into the design. For us, the first step is the floor plan. A little behind the design fact: in our studio, either Miggy or I (Roisin) will draw up a floor plan (or multiple depending on the complexity of the space) and present it to the other for feedback and critique. It is the resulting “two designers are better than one” floor plan that is ultimately presented to the client.

STEP 4: SOURCING With the floor plan as our guide, we moved into the sourcing phase. One of the most frequently asked questions by prospective clients is: “Where do you source furniture and accessories from?” It’s a great question and the answer is everywhere. We have our tried and true “go to” lines that we love for their consistent quality and style. We also love mixing local and one of a kind finds into our designs. We sourced the vintage kilim rug from a Turkish etsy shop, coffee tables from one of our favorite neighborhood shops Lekker, and abstract prints from an art studio in Australia.

Personalized Design Package | Presentation Pages

Personalized Design Package | Wall Elevation

STEP 5: PREPARING THE PRESENTATION Once we have all the pieces sourced we put together presentation boards to share with our client. Above, you’ll see the main board that shows the entire design. We also put together boards for individual pieces so that our clients can see each item in more detail.

STEP 6: PRESENTATION CALL Over the phone we presented the living room design to our clients. We walked them through the floor plan, discussed details for each individual piece, and answered all of their questions. They loved the design! 

Personalized Design Package | Pinterest Board

STEP 7: SHOPPING LIST After the call we compiled an exceptionally detailed shopping list with all the information they needed to purchase and execute the design on their own. Sent over via Pinterest, it included all of the direct purchasing links, dimensions, and specs for every single product featured in the design. If there are any special instructions (for example where to hang art) we include that guidance too.

STEP 8: BRINGING THE DESIGN TO LIFE Over the course of the next few weeks our clients implemented the design, e-mailing us progress photos along the way (our favorite part!).

Interested in more information on our Personalized Design Package? Check out our F.A.Q. post or reach out to us by phone or email. We would love to hear from you!

our signature design service

Twelve Chairs | Portfolio | Lexington Farmhouse

Our Signature Design Service is a comprehensive full scale design option. Whether the scope of your project is a single room or your entire home, new construction or a renovation, we’ll guide your project each step of the way from its initial conception to the finishing touches of implementing the design.

Inclusive in our Signature Service are custom floor plans; the sourcing of all furniture, fabrics, art work, accessories and decor; custom millwork and bespoke one-of-a-kind pieces; the selection of finishes, fixtures and window treatments; as well as the hiring and managing of contractors and the coordination of deliveries and installations.

For an inside look at how it works, we’ve put together a list of frequently asked questions below.

Q: What is the first step?
A: When considering our Signature Service, many clients first hire us for an At-Home Consultation, while others prefer to visit us at our studio for an informal meet and greet to discuss the details of their project. If a phone call is easiest, we can set that up too. After meeting or chatting we’ll send over a project proposal for your review and approval.

Q: What is your process?
A: We split up the design process into two phases:

  • Design Development:
    Once you’ve signed off on the proposal, we’ll start with an on-site meeting to establish the scope of the project and take measurements and photos of your space. We’ll talk in depth about your functional requirements and aesthetic preferences and then begin developing the design direction for your home. Our collaboration will continue through a series of in-person meetings and presentations where we’ll deliver floor plans and design concepts for all spaces, followed by selections for furniture and lighting as well as designs for custom millwork and window treatments. We’ll also propose a curated selection of new, vintage and uniquely sourced works of art and accessories to style your freshly designed space.
  • Design Execution:
    Once the design is approved, we’ll begin processing orders with our vendors and overseeing the logistics of shipping and receiving. We’ll also organize contracted labor and manage the on-site coordination of any work that will take place at your home. The final step is the install when the furniture is delivered, the art is hung and surfaces are thoughtfully styled.

Q: Can I incorporate existing pieces into the design?
A: Of course! We’re happy to incorporate existing furnishings or treasured family heirlooms into the design. During our first on-site meeting, let us know which pieces you would like to keep and we’ll take measurements and photos of each.

Q: What is the timeline?
A: Timelines vary depending upon the scope and complexity of each project. Design development is projected to take about 8 to 12 weeks while the design execution is dependent on lead times of products and contractor schedules.

Q: This sounds like the right fit. How do I start?
A: Contact us. We’d love to hear from you!

introducing the personalized design package

Twelve Chairs Boston | Portfolio | Fenway Condo

For years our clients have been requesting a design service option between our At Home Consultations and our Signature Design Services. We’re so thrilled to announce that it is here: introducing the Personalized Design Package, a new service, offering a customized design plan for single or multiple rooms. Available at a flat fee, we create unique and inspiring room designs and then provide you with the essentials to implement the design on your own. For an inside look at how it works, we’ve assembled a list of frequently asked questions.

Q: What does the design package include?
A: Here is everything you’ll receive in your Personalized Design Package:

  • Custom Floor Plan
  • Personalized Design Board illustrating all furniture, lighting, art, and decor
  • Sourcing List including all the details you’ll need to know about each item and vendor links where you’re able to purchase all the selected pieces

Q: What is the investment?
A: The flat fee per space is $3500. 

Q: What is the timeline?
A: From site visit to finalized design plan, the overall design process will take approximately 4 weeks.

Q: What is the process?
A: Below, we’ve outlined how you get from point A to point B:

  • STEP 1 – GET IN TOUCH: Contact us to schedule a time to chat and tell us about your project.
  • STEP 2 – SITE VISIT: During the visit we’ll take measurements and photos of your space and any existing pieces that you’d like to incorporate into the design. We’ll also discuss your aesthetic, the project scope and define the budget. 
  • STEP 3 – PRESENTATION CALL: Over the phone we’ll present your new room design, reviewing the details of the custom floor plans and your personalized design board.
  • STEP 4 – SHOP: We will email over a link to your personalized pin board so you can begin purchasing each product selected for your design. Typically, pieces will be a curated mix of new, vintage and uniquely sourced items. When woven and layered together, they’ll express your own personal style.
  • STEP 5 – SEND PICS: We love receiving emails from our clients with pictures of their new spaces!

Q: Can I see examples?
A: Sure thing! We have written Behind the Design blog posts on a few of our past Personalized Design Package Projects. Check them all out here.

Does this sound like a good fit for your project? Let’s chat! 

at home with twelve chairs

AHC web version

In addition to full service interior design, we also offer At-Home Consultations. For an inside look at how it works, we’ve put together a list of frequently asked questions.

Q: How much does a consultation cost?
A: At-Home Consultations are a flat rate of $300.

Q: How long do they last?
A: All consultations last an hour and a half.

Q: Where will you travel?
A: All consultations in Boston are included in the flat $300. We can arrange to travel outside of the city for a travel fee of $50 per hour.

Q: Who conducts the consultation?
A: All consultations are conducted by founders and owners, Miggy and Roisin. We believe two heads are better than one!

Q: What can I expect during the consultation?
A: We start with a tour of your space and then discuss the specific design challenges you’d like to focus on. We then take time to brainstorm ideas and come up with an action plan before calling you back into the space to present our worked-through solutions. Our suggestions include ideas for arranging furniture, creating a color story, displaying art, selecting window treatments, and discovering additional pieces for your space.

Q: What is your availability?
A: We typically conduct all consultations on Mondays.

Q: What do you need from me ahead of time?
A: It is always helpful to have a few images of the space you’d like to focus on, as well as a list of your priorities.

Q: What do you leave me with?
A: During our visit, we suggest having a notebook handy for suggestions we make regarding furniture and decor sources, paint ideas, floor plans, styling, etc. We aim to leave you with an action plan for creating a well-designed space.

Q: How do I know if a consultation is right for me?
A: At-Home Consultations are great for clients who would like insight and advice from interior designers, but are interested in executing the design on their own. Sometimes a fresh set of eyes and a proposed design direction is just what you need.

Q: Can I have you come back again?
A: Of course! We often return to clients’ homes for repeat visits. Whether it’s help with another room or assistance with making the final decisions on furniture and decor choices.

Q: How do I schedule an At-Home Consultation?
A: You can email us at hello@twelvechairsboston.com or call us at 617.982.6136.

Contact us. We’d love to hear from you!